Privacy Policy for CureZ

Last Updated: June 14, 2026

1. Introduction

This Privacy Policy describes how CureZ ("the App," "we," "our," or "us"), owned and operated by KAMLESH ENTERPRISES, collects, uses, stores, and protects your information. By using our App, you agree to the collection and use of information as described in this policy.

2. Information We Collect

2.1 Personal Information

• Name, mobile number, and email address for account creation and communication
• Profile photo for identity verification and profile display
• Medical documents and bills (uploaded by you) for consultation, prescription, and billing/insurance purposes

2.2 Location Information

• Precise/fine location is collected to:
  • Help match you with nearby doctors/clinics
  • Provide accurate service availability
  • Improve location-based recommendations
• Location is collected only when the app is in use, and only with your explicit permission

2.3 Camera and Microphone

• Used only during video/audio consultations with doctors
• We do not access camera or microphone in the background or without your active initiation of a consultation
• Consultations may be recorded only with explicit consent from both parties

2.4 Device and Usage Information

• Device model, OS version, app version, IP address
• Crash logs and diagnostic data for app improvement

2.5 Notifications

• We send push notifications for appointment reminders, prescription updates, messages from doctors, and service alerts
• You can manage notification preferences in your device settings

3. How We Use Your Information

• To facilitate doctor-patient consultations (video, audio, chat)
• To verify identity and prevent fraud
• To process payments and generate invoices
• To send appointment reminders and health updates
• To improve app functionality and user experience
• To comply with legal and regulatory requirements (medical record retention laws)

4. Data Sharing

We share information only with:

• Doctors/healthcare providers you consult with (medical history, documents, consultation details)
• Payment processors for billing purposes
• Cloud storage providers for secure data hosting
• Legal authorities when required by law

We do not sell your personal or medical data to third parties.

5. Data Storage and Security

• All data is encrypted in transit (SSL/TLS) and at rest
• Medical records are stored in compliance with applicable health data regulations
• Access to personal data is restricted to authorized personnel only

6. Data Retention

• Personal and medical data is retained as long as your account is active, and for a period thereafter as required by applicable medical record-keeping laws
• You may request deletion of your account and data, subject to legal retention requirements

7. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Request deletion of your account and data
• Withdraw consent for location, camera, or microphone access (note: this may limit app functionality)
• Opt out of non-essential notifications

8. Permissions Summary

9. Children's Privacy

Our Apps are not intended for users under 18 without parental/guardian consent and supervision for booking consultations.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be notified via the app or email, with the "Last Updated" date revised accordingly.

11. Contact Us